- Shipping Times
- Product FAQ
For the most part, our products get sent from the US, where the warehouses are. In some cases, it can be sent from Sweden,China and Germany. We try to use the easiest and fastest but most importantly the safest option for our customers. Due to to recent events such as COVID - 19, we have started to take extra precautions when submitting orders to delivery. This does not affect our delivery time and we are still using the fastest methods to handle orders. An estimated delivery from the US usually takes between 3-18 Days (depending on order).
Can i refund my product?
If you are not satisfied with your product or our services you may return goods purchased from us for a refund or an exchange within 14 days upon receipt. However, only unused items which were shipped back in original package will be refunded. In certain situations this can be overlooked if something was faulty on our side. Make sure to contact live chat for further questions.
How can I track my orders?
Navigate into our "TRACK ORDER" page and fill in the details of your order.
How do i get answers for questions that aren't listed here?
Please contact us via livechat in the bottom right cornere of the website. If we are not online at the moment you can send us an email and you will get a reply within 24 hours.
I order the second time from this seller, the quality is super! Only this time gray panties looks like size bigger than two others, although on the label too size L